Last updated: 1 November 2026
Who is responsible for your data
Shri Shyam Packers & Movers is responsible for the personal information collected through this website and our enquiry channels. You can contact us using the phone number, WhatsApp link or email shown on the contact page.
Information we collect
- Enquiry details: name, phone number, optional email, pickup and destination cities and addresses, shifting type, preferred date and requirements.
- Technical data: a hashed form of your IP address, browser user agent, referring page and campaign parameters such as UTM tags, Google click ID or Facebook click ID.
- Communication records: messages you send by phone, WhatsApp or email, and notes our team makes while handling your enquiry.
- Analytics data: if analytics is enabled, aggregated page views and events. We do not use this website to collect sensitive financial information.
Why we use it
We use enquiry details to respond to your request, prepare a quote, arrange a survey and coordinate a move. Technical data helps us understand which pages generate enquiries, detect spam and improve the website. Communication records help us provide consistent service and resolve disputes.
Legal basis and consent
We process enquiry data because you asked us to respond to your request. Where consent is required for marketing messages, we ask separately and you can withdraw it at any time. Submitting an enquiry does not automatically subscribe you to promotional messages.
Cookies and similar technologies
The website uses a session cookie for security and form protection, and may store first-touch campaign information in a first-party cookie so an enquiry can be attributed correctly. If Google Analytics or Google Tag Manager is configured, those services may set their own cookies. You can block cookies in your browser; essential form and security features may still work, but some convenience features may not.
Sharing
We do not sell personal information. We may share limited details with crew supervisors, transport partners or storage providers where necessary to deliver the service you requested. We may also use service providers for hosting, email, analytics or communication tools, subject to appropriate confidentiality expectations. We may disclose information if required by law or to protect safety and legal rights.
Retention
Enquiry records are kept for as long as needed to respond, deliver the service and meet accounting or legal obligations. Spam and duplicate submissions may be removed earlier. Analytics data is retained according to the configured analytics service settings.
Security
We use prepared database queries, access controls, encrypted connections where configured, and restricted administrative access. No online system is completely secure; please avoid sending sensitive documents such as bank details or identity proofs through the public enquiry form.
Your choices
You can ask us to confirm, correct or delete the personal information we hold about you, subject to legal retention requirements. You can also ask us to stop sending promotional messages. Contact us using the details on the contact page and describe your request clearly.
Children
This website is intended for adults arranging a move. We do not knowingly collect personal information from children. If a child has submitted information, contact us and we will remove it.
Changes
We may update this policy when our practices or legal requirements change. The revision date at the top shows when the current version took effect.